FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

1. Are you a manufacturer ?

A: Yes. We have a wholly-owned factory - YUSING, which is equipped with 760,000 square meters, 21 production lines and 800 workers. In fact, we have more than 20 years of experience and now we have rich resources in China.

2. What is your MOQ ?

A: Low MOQ can be offered. But the more quantity you order, the more competitive the price will be.

3. How long is the delivery ?

A: For samples, the lead time is about 7 days.
For mass production, the lead time is 40~60 days after deposit received. 

4. Do you provide OEM/ODM services?

A: We have a professional R&D team that focuses on design, engineering, electronics, optics, processing and lighting solutions, so we can provide OEM and ODM services.

5. What are your terms of payment ?

A: Our usual payment terms are telegraphic transfer (TT), LC and open account. Other payment terms are also available if you have special needs.

6. How can I get the samples from your company ? Is it free ?

A: If you have a DHL, FedEx, UPS account or other courier account, we can supply some free samples (sample value below $50). If the sample price is too high, negotiation can solve the problem.

7. How long can I get the feedback after I send the inquiry ?

A: We will reply you within 12 hours in working days.

8. What are advantages of YOURLITE?

A: 

· We have 20+ years experience in exporting.

· R&D department welcomes your OEM projects.

· The pro design department makes your printing and packing convenient and professional.

· The QC department with 25 engineers control shipment of your goods in your standards.

· 6 labs for 30 tests.

· Provide storage services for domestic and foreign customers to save huge costs.

We always pay attention to customer needs, strive to improve customer experience, and seize every possible opportunity for cooperation.

 

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